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- Delivery times: Delivery times are estimates and may vary depending on the destination, method chosen shipping and product availability.
- Shipping costs: Shipping costs are calculated based on the weight and volume of the package, as well as destiny.
- Shipping tracking: Once your order has been shipped, you will receive an email with the information follow-up.
- Store pickup: You can choose to pick up your order at our factory at no additional cost. This option is only available for orders placed in Spain.
Returns:
- Right of withdrawal: You have the right to withdraw from the purchase contract within a period of 14 calendar days without need for justification. As long as it has not been used.
- Return period: You have a period of 14 calendar days to return the product from the date when you received it.
- Return costs: Return costs will be borne by the customer.
- Return procedure: To make a return, you must contact our customer service.
Additional information:
- Product availability: Products may be subject to availability. If a product is not available, we will inform you as soon as possible and offer you the option of canceling your order or waiting for the product to become available.
- Guarantee: All our products are subject to a two-year legal warranty.
Contact:
If you have any questions about shipping conditions, you can contact our customer service
Date of last update: 02/16/2023
